3watches > Order Process
Custom Made Watches Process
Step 1
Contact 3WATCHES
Please send us inquiry through info@3watches.com, with details requirements.
Step 2
Confirm Details & Quotation
Confirm the watches case and details design such as dial, material, movement and so on. Then we will provide you an accurate quotation based on your needs.
Step 3
Payment Processed
Production will started once confirm the designs and payment.
Step 4
Drawing Checking
Our technician and designer will offer a drawing of the watch for final confirm before production, to avoid any mistake.
Step 5
Watches Parts Processed
Watch case, dials, hands, bands will be quality check strictly one by one before assembly and taken pics for customer checking to make sure everything under control.
Step 6
Assembly Watches
Once all individual parts are qualified, the assembly will be begun at the clean room.
Step 7
Final QC
We will having the final quality checking after the watches complete the assembly, including visual, functions, battery, water resistant and so on.
Step 8
Packing
We offer two packing options for our customers. Free packing or Customized your own Watch Box.
Step 9
Delivery
Once the customers process with the balance payment, we will send off the goods by air express or by plane or by sea, decided by the customers. We ship goods worldwide by DHL / TNT / UPS / EMS / FedEx / Aramex, etc. It would take about 3-7 days depend on different courier you choose. Default courier is DHL(door to door). The cost mostly depends on the final choice for the watches models, packing and shipping method, for sure we will recommending the most economic one for you.
Step 10
Warranty of 3WATCHES
All the goods would be 100% inspected before shipment. Any problems that you find after receiving the goods, please contact us immediately for solutions. We provide 1 year warranty for the customize watches and 2 years for the movement from the date of delivery. We can repair the defect part for free and stand half of the freight.